Shipping policy

Last updated: 17 September 2026

At Vakoshi, every order is prepared with care and shipped to the address provided at checkout. This policy explains how orders are processed, dispatched and delivered.

1. Shipping Availability

We currently ship orders within India.

Shipping availability may vary for certain locations depending on serviceability.

2. Order Processing & Dispatch

Every order is printed and dispatched within 2–3 business days after the order is placed and payment has been successfully received.

During periods of high order volume, product launches, sales or festive seasons, processing and dispatch may take longer than usual. We will make reasonable efforts to process your order as quickly as possible.

3. Delivery Time

Once dispatched, orders are generally delivered within 3-7 days, depending on your location and serviceability.

Delivery times may occasionally be affected by factors outside our control, including:

High order volumes
Festive periods and public holidays
Weather conditions
Operational delays with delivery partners
Unexpected disruptions

While we work to have your order delivered within the expected timeframe, delivery dates are estimates and cannot be guaranteed in every circumstance.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

5. Order Tracking

Once your order has been dispatched, tracking information will be shared with you at the email address or phone number provided during checkout, where tracking is available.

Please allow some time for tracking information to become active after dispatch.

6. Delivery Address

Please ensure that your shipping address, phone number and other delivery details are accurate and complete when placing your order.

Vakoshi is not responsible for delays or failed deliveries resulting from incorrect, incomplete or inaccurate information provided by the customer.

If you notice an error in your delivery details after placing an order, please contact us as soon as possible at: support@vakoshi.com

We cannot guarantee that delivery information can be changed once an order has been processed or dispatched.

7. Delivery Attempts

Our delivery partners may make multiple delivery attempts where applicable.

If a delivery cannot be completed because the recipient is unavailable, the address is incorrect, or the shipment cannot be accepted, the order may be returned to the sender in accordance with the delivery partner's process.

If an order is returned to us because of incorrect address information, repeated failed delivery attempts or refusal to accept the shipment, additional shipping charges may apply if the order needs to be shipped again.

8. Delayed or Lost Shipments

If your order has not arrived within the expected delivery period, please contact us at:

support@vakoshi.com

We will review the shipment status and assist you as appropriate.

9. Damaged Packages

If your package appears damaged at the time of delivery, we recommend documenting its condition before opening it and contacting us as soon as possible.

If the product inside is damaged, please contact support@vakoshi.com with your order number and relevant photographs so that we can review the issue.